Welcome to Timber Story, where creativity meets craftsmanship. We are a premium wooden wall décor and personalized gifting brand dedicated to transforming ordinary spaces into meaningful and elegant environments. Every product we create is thoughtfully designed with attention to detail, combining artistic expression with quality materials to deliver timeless pieces that our customers can cherish for years.
At Timber Story, we specialize in handcrafted wooden wall art, mandala designs, parametric décor, custom nameplates, personalized portraits, and unique home décor collections. Whether you’re decorating your home, enhancing your office, or searching for a thoughtful gift, our mission is to create products that reflect individuality, style, and exceptional craftsmanship.
Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide while visiting our website, placing an order, contacting our support team, or requesting a custom-made product. We are committed to handling your personal information responsibly and transparently, ensuring that your data remains secure throughout your experience with Timber Story.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below. If you have any questions regarding our privacy practices, you are always welcome to contact our support team for assistance.
Information We Collect
We may collect the following information when you interact with our website:
Device Information, Browser Type, and IP Address
Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information (processed securely through our payment gateway)
Order History
How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Respond to inquiries and requests
Send promotional offers (only if you choose to receive them)
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and improve website performance. You can disable cookies through your browser settings if you prefer.
Timber Story uses cookies and similar technologies to enhance your browsing experience and improve the functionality of our website. Cookies are small text files that are stored on your device when you visit our website. These files help us recognize your browser, remember your preferences, and provide a smoother, faster, and more personalized shopping experience during your visit.
We use cookies to understand how visitors interact with our website, including the pages they visit, the products they view, and the time spent on different sections of our site. This information helps us analyze website performance, improve navigation, optimize our product pages, and enhance the overall user experience. The information collected through cookies is generally used in an aggregated manner and does not personally identify individual users.
Certain cookies are essential for the proper functioning of our website. These cookies enable important features such as maintaining your shopping cart, remembering your login session, processing secure transactions, and ensuring the smooth operation of our website. Without these essential cookies, some parts of the website may not function as intended.
You have the option to manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of the website, and some features may become unavailable or work differently. By continuing to use the Timber Story website, you consent to the use of cookies in accordance with this Privacy Policy.
Information Sharing
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers such as:
Payment Gateway Providers
Shipping & Courier Partners
Website Hosting Services
These partners only receive the information necessary to complete your order or provide essential services.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, or misuse.
While we strive to protect your information, no method of online transmission or electronic storage is 100% secure.
Your Rights
You have the right to:
Access your personal information
Request corrections to inaccurate information
Request deletion of your personal data (subject to legal obligations)
Opt out of promotional emails at any time
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
